About the car:
- Year - 2002
- Make - Chevrolet
- Model - Tahoe
- Engine - 5.3 Liter 8 Cylinder
Initial Problem - Driver side seat cover is very worn, as well as the seat cushion. Customer is requesting that we replace the seat.
Diagnosis & Recommendation - We had looked into purchasing a used seat initially; However, once we found out the prices of a used seat, we advised the customer that it's not cost effective to replace it with a used seat. The few matching seats we did find were not only expensive, they weren't in the greatest of condition either. Since the customer was looking to keep the vehicle long term, we suggested that the best investment they could make would be to replace the seat covers and seat cushions with new ones.
Outcome - We have a working relationship with The Seat Shop and ordered the proper seat cushions & covers for the customers vehicle. We removed the seat and replaced the cover and cushions with new ones. The end result is amazing. The new seat is very comfortable and matches the existing leather, minus some sun fade that happens over the years. The customer is very satisfied with our recommendation.
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